Fortuna Auto Body Repair

Welcome to Quality Body Works

For almost five decades, Quality Body Works has been more than just an auto body shop; we've been a steadfast companion to our customers during their times of need. Our unwavering commitment has always been to treat you like family, blending professionalism with genuine compassion when it matters most. As guardians of your vehicle's restoration, we ensure that your insurance company upholds their promises, without cutting corners on parts or materials. Our dedication is to you, our customer, ensuring your complete satisfaction and peace of mind.

At the heart of Quality Body Works lies a commitment to excellence, reflected in our choice of only the most advanced, eco-friendly materials and state-of-the-art collision repair equipment. Our team comprises factory-trained and certified craftsmen, who not only excel in their skills but take immense pride in their work. We utilize the highest quality automotive finishes, specifically Akzo-Nobel, backed by a written warranty that guarantees your satisfaction. When you choose Quality Body Works, you're not just choosing a repair service; you're choosing a partner committed to the highest standards of quality and care.

Our Process

  • Contact: Customers can reach out via phone, website, or in person to initiate the repair process.

    Damage Assessment: Conduct a thorough examination of the vehicle to assess the extent of damage.

    Estimate Preparation: Create a detailed estimate of the repair work required, including parts and labor.

    Repair Planning: We work with you to develop and plan for repairing your vehicle.

  • Payment can be given by a customer, but often times, customers prefer to wait until their insurance company agrees to cover repair costs. We can send our repair plan to your insurance company with a customer supplied claim number.

  • Once payment is confirmed, we order parts so they will be on hand when you vehicle is dropped off for repairs.

  • When parts arrive for your car, we will call you to schedule your repairs at your convenience.

  • Arrive at your scheduled drop off date and time, and we will take it from here.

    Have your transportation arranged whether it is rental car, a friend picking you up, or anything in between.

    Our team is prepared to give you a ride from our shop to a destination within Eureka City limits. Please let us know ahead of time as our staffing is limited.

  • Leave this bit to us! We will repair your car per the terms of repair plan and update you along the way!

  • Final Paperwork: Complete any final paperwork, including payment of deductibles and any open balances not covered under your claim.

    Customer Walkthrough: We will look over your vehicle with you to make sure it meets or exceeds your expectations and go over any questions you may have.

  • Ongoing Support: Provide ongoing support for any further questions or additional services needed.

    Wash: Your fresh paint can be hand washed immediately, but we strongly suggest waiting until you can apply a paint protectant before using mechanical car washes.

    Paint Protection: In 4-6 weeks the freshly painted panels need to be sealed in with a high quality wax or ceramic coating.

At Quality Body Works, our unwavering commitment to quality and customer satisfaction is the cornerstone of everything we do. We blend meticulous craftsmanship with personalized service to ensure that every repair not only meets but exceeds your expectations. Our dedication to excellence is more than just a promise – it's our way of showing that we value and respect each customer and their vehicle.

Mission & Values

At Quality Body Works, our mission is to redefine excellence in automotive repair. We are dedicated to not only meeting our customers' needs but consistently exceeding expectations with our high-quality, enduring vehicle repairs. Our commitment extends beyond timely service; we aim to transform each repair into an experience marked by precision, reliability, and care. We are driven by a passion for automotive excellence and a steadfast dedication to the people and communities we serve.

  • Safety: Upholding the highest standards of safety in every repair and interaction.

  • Responsibility: Embracing our duty to customers, employees, and the community.

  • Integrity: Conducting business with unwavering honesty and ethical principles.

  • Transparency: Ensuring clarity and openness in all our communications and processes.

  • Communication: Prioritizing clear, effective, and empathetic dialogue with all customers.

  • Accountability: Taking full responsibility for our actions and their impacts.

  • Continuous Improvement: Relentlessly pursuing excellence through ongoing learning and adaptation.

  • Quality: Delivering superior workmanship and service in every task we undertake.

  • Teamwork: Fostering a collaborative environment that values each member’s contribution.

  • Respect: Treating everyone with dignity, embracing diversity, and fostering a culture of inclusiveness.